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Excellent experience! My husband's phone was not working & broken to the point that we thought he'd need a new phone. iDropped was able to fix it, which saved his thousands of photos & data.
I was impressed by the efficient, knowledgeable and friendly service at iDropped of Edwardsville Kingston. The phone repair was done quickly, the price was affordable and the shop was convenient to visit. I especially appreciated how they handled my cracked screen repair with care. Excited to return here again for my next phone repair. Chase was great. He had it done in an hour.
I went to Verizon...they said "your phone is fried". I decided to go to IDropped. The service was excellent. The price was fair. My phone needed a new screen. It was fixed in an hour and a half. My phone is working like new. I highly recommend this business to anyone needing their services. If you are in need, go there.
They repaired my older iPad. The process took longer than I expected but their work was excellent. Extensive, thorough, professional.
iDropped of Dickson City was fantastic! The staff were really friendly and helpful, the shop was spotless, and the repair was done quickly and at a reasonable price. I dropped off my phone for a cracked screen fix and they got it working again in no time. Great phone repair service – I’ll definitely come back for any future fixes.
Ive had a few phone repairs done over the years and this place was the best I've dealt with so far and I Highly recomend ! Extremely Professional , Friendly and , fare pricing ! I couldnt be more happy !
I walked into i Dropped of Dickson City with a cracked screen and left impressed. The staff were professional, helpful and affordable, fixing my phone quickly and getting it back to me in perfect condition. The whole experience was efficient and speedy – the best phone repair service I’ve had in months. I will definitely return for any future repairs.
My phone was acting really wonky, Shutting down spontaneously. I came in late in the day, and in less than 30 min Dean diagnosed the problem and swapped out the battery. Gave me a 1 year warranty on the battery. Sold me a nice new zizo case and even put on the screen protector for no extra charge. Pricing was fair, service was exceptional. Dean was very knowledgeable, and very helpful. If I ever have any future phone or small electronics problems I would definitely be a returning customer . Five stars 13 out of 10. Very pleased
We came in first thing in the morning and Dean was helpful right off the bat. Very polite to work with and in such a timely manner. Very helpful! He fixed the issue with my moms phone and so respectful. His communication skills were top notch! The store was clean and well kept as well! Which is always a plus. Highly recommend!
Had iPhone 13 ProMax back glass replaced and charging port repaired on 6 May 26 and did not catch name of tech on duty but don't waste your time going anywhere else. The tech was great and represented his company well. It took about 2 hours which I thought was expedient and will definitely use going forward and highly recommend.
I-dropped of Dickson city did a great job replacing my phone battery . The staff were friendly and knowledgeable, and they fixed my cracked screen quickly and affordably. I appreciated how reliable and efficient the whole phone repair service was, and I left feeling confident that my device was in good hands. Highly recommend this phone repair shop.
Very informative, helped with current market rates and replacement values to make the best decision on which route to take on phone repair, super fast and cheaper than replacing the phone or going through the manufacturer. Highly recommend.
iDropped of Dickson City was excellent! The staff was knowledgeable, friendly, and they fixed my cracked screen quickly, and at a great price. I loved how prompt and efficient the whole phone repair service was. Take your phone there, you will be delighted with the results!
i Dropped of Edwardsville Kingston was super efficient and the staff were so courteous. They determined the battery in my refurbished phone from Back Market was swelling and damaging the front screen and a potential fire hazard or explosion. Marissa had it replaced and tested in under two hours. So helpful with all my questions and the price was very affordable. I will definitely come back for any phone repair needs. I now have proof to get my full refund.
Ms. Marissa at i Dropped of Dickson City made me feel extremely comfortable right after I stepped into the store and she fixed my cracked screen incredibly fast, and the price was honestly lower than any other phone repair service I’d seen. She was knowledgeable and explained what needed to be done without any jargon. I loved how convenient it was to just walk in, leave my phone, and have it ready in less than an hour. Great service, great value, and a truly hassle‑free experience. Thanks to and. Marissa & Idropped! Very highly recommend them both!👍🙏😊
I was very impressed with iDropped of Edwardsville Kingston. The staff were knowledgeable and friendly, and they fixed my broken screen quickly and affordably. The service was prompt and efficient – I got my phone back in perfect condition in no time. I highly recommend them for any phone repair needs.
This place is awesome Dean is friendly and professional and he will not overcharge. It was my first time getting a laptop repaired and I definitely go back when I need to. Thank you so much
*UPDATED AT END* Wasted my time and money, and was returned my PS3 in worse condition than when I dropped it off. I had dropped it off the day before X-Mas, and they were up front about their technician being on vacation for another two weeks. What the staff at that time lied about is the capability and work history of their technician to be able to transplant the RSX chip on the motherboard after their diagnosis confirmed my suspicions of that chip needing to be at least resoldered, if not completely replaced. After 1 week of their technician being back from vacation, they left a voicemail and text message confirming that the RSX chip is bad and that they will attempt to resolder and likely also reflow the whole board. They did NOT imply they would need me to call them back to confirm, but after 8 more days of not hearing anything, I called them for an update to find out that they were waiting for me to confirm the already existing plan (discussed when I dropped it off). That conversation also included the part of the plan of replacing the RSX chip with a known good one. Specifically them saying they would source a good RSX chip either by itself or from a donor board. 7 days later I called to check on the progress, and for the first time I speak with Cory, who apparently was the technician. He denied that he would be doing any RSX chip transplant and that he cannot do that. I let him know that we are done and I will come pick up the PS3. I get a text shortly after that saying that the PS3 is reassembled and ready for pickup. Today I went to pick it up, and it is reassembled incorrectly with visibly missing screws. The staff at that time apologized. My demanded refund was met. *UPDATE* Their response to my review was repeated facts that I already stated, seemingly to deflate the value of my review. I had originally stated that they WERE up front about their lead tech being on vacation for another two weeks. When I dropped it off, and asked specifically if their technician had ever replaced RSX chips on PS3s before, since my original diagnosis was that was going to be necessary, and they said YES. Only after Cory had been back from vacation for three weeks did he communicate with me himself, and it was then he said that he has never done that and will not do it. And for what it's worth, after getting it home and disassembling it just to make sure it was all actually there, given how badly the case was barely put back on upon my pickup (see photos), I discovered that at least 6 of the screws are missing. So even if I get this repaired, it will be without all of the screws. Even with the refund, this was a huge waste of time and I have a PS3 that is worse off than when I dropped it off, and also with fewer screws.
I brought my xbox in because the screen wasn't displaying and they fixed my hdmi port (thinking it was the issue which it was but unfortunately it still wasn't working after they put in a new hdmi port) They were so sweet and they took the extra time and effort to figure out what the issue was with my xbox and now its fixed and I can play it again. im beyond happy and they only charged me for the hdmi port nothing extra for the hassle of having to fix other things. I really appreciate them definitely recommend them for all your elections fixes and concerns! ☺️☺️
We’re from out of state on vacation and needed a new battery for an iPhone. Extremely quick service and professional. Phone is working great. Highly recommend reaching out if you need a repair.